Five-Star Designation
The Five Star Designation is a exclusive accreditation of the Massachusetts Association of Insurance Agents. To attain the Five Star Designation an agency must pass a rigorous fitness review. The review requires a team to go into an agency and conduct confidential interviews with agency personnel. Upon completion, the team meets and discusses their findings on each set of criteria and presents the agency with a detailed report listing their strengths and areas of improvement. Strict grading standards are followed by all team members and all information is kept totally confidential. When an agency meets the criteria by scoring high enough, a Five Star Designation will be awarded for distinction.
A fitness review is required every three years to maintain the designation. If an agency does not reach Five Star status, the association can design a system of study to help them see improvements immediately and lead them to a greater level of distinction. The process and reexamination will be different for every agency. Most insurance companies recognize the value of the Five Star Agency Designationsm and many have already supported their agency partners in taking their first steps of the journey.
