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Massachusetts Errors & Ommission Insurance

Helping Professionals Address Claims of Mistakes or Oversight

Even highly skilled professionals can face allegations that their work caused financial loss to a client. Whether due to an error, omission, delay, or miscommunication, these claims can be costly to defend—regardless of whether the allegation is accurate.Errors & Omissions (E&O) Insurance, also known as Professional Liability Insurance, helps Massachusetts businesses and individuals explore protection options for certain service-related claims.

 

Risman Insurance Agencies works with solo practitioners, firms, contractors, and specialized service providers to help them review E&O exposures and explore policy options suited to their operations.

Insurance coverage cannot be added, deleted, or changed until confirmed in writing from our office.


What E&O Insurance May Help With

E&O policies may help address claims involving:

  • Professional mistakes or oversights
  • Incorrect advice or guidance
  • Failure to deliver services as promised
  • Breach of professional duty
  • Documentation or communication errors
  • Missed deadlines or delays that cause financial loss

Subject to policy terms, coverage may include legal defense costs, settlements, or judgments. E&O is designed for financial harm, not bodily injury or property damage, which are typically handled under general liability.


Who Needs Professional Liability (E&O) Insurance?

Any business offering professional services, advice, design, consulting, or specialized expertise may benefit from E&O coverage. Common examples include:

  • Contractors offering design-build or consulting
  • Real estate agents and property managers
  • IT and technology service providers
  • Accountants, bookkeepers, and tax preparers
  • Marketing, media, and creative firms
  • Architects, engineers, and surveyors
  • Insurance professionals
  • Healthcare practitioners (malpractice policies)

Below is a categorized list designed so each topic can later be expanded into its own page on your site.


Types of E&O Coverage

Contractor E&O

Relevant for contractors whose work includes consulting, design recommendations, estimating, documentation, or specification review.

Technology & IT E&O

For managed service providers, developers, IT consultants, cybersecurity specialists, and firms whose work affects system performance or data integrity.

Real Estate E&O

For real estate agents, brokers, appraisers, and property managers handling transactions, valuations, disclosures, and leasing.

Financial & Professional Services E&O

For accountants, bookkeepers, payroll providers, and tax preparers whose work directly impacts financial reporting and compliance.

Insurance Agent E&O

For insurance professionals facing allegations of failure to advise, failure to procure requested coverage, or administrative errors.

Marketing, Media & Creative E&O

For agencies and freelancers whose work involves intellectual property, advertising accuracy, and content delivery.

Architect & Engineer Professional Liability

Highly specialized E&O for architects, engineers, and design professionals; often required by contract.

Medical & Healthcare Professional Liability

A specialized form of E&O (malpractice) for healthcare providers, clinics, therapists, and medical professionals.

Lawyers Professional Liability (Legal Malpractice Insurance)

Attorneys and law firms exposed to claims involving errors, omissions, missed deadlines, conflicts of interest, or failure to properly advise clients.


Common Questions About E&O Coverage

“Does E&O replace general liability?”

No. E&O addresses financial loss tied to professional services, not bodily injury or property damage.

“Does E&O cover negligence or mistakes?”

Subject to policy terms, many E&O policies respond to allegations of professional negligence, errors, or omissions.

“Do clients require E&O coverage?”

Increasingly, yes. Many industries require E&O proof in contracts, vendor agreements, or licensing.

“Is E&O expensive?”

Pricing depends on your profession, claims history, services offered, revenue, and desired limits. We can help compare options across carriers.


Massachusetts Considerations

Massachusetts has a strong regulatory and consumer-protection environment, which may increase exposure for certain professions. While we do not provide legal advice, it’s important for businesses to understand how state-specific requirements, licensing obligations, and contract language may impact E&O needs.

We help review your service model, documentation practices, and customer expectations to align your insurance with real-world exposures.


Why Professionals Choose Risman Insurance Agencies

As an independent agency based in Medford, MA, we support organizations by:

  • Accessing multiple carriers offering specialized E&O solutions
  • Helping compare policy forms, limits, deductibles, and exclusions
  • Reviewing contract requirements and certificate requests
  • Identifying which E&O category fits your services
  • Adjusting coverage as your business grows or evolves

Our goal is to help protect your professional reputation and financial stability through thoughtful risk management.


Request an E&O Insurance Quote

If your business provides professional services or advice, E&O coverage may be an important part of your insurance program.

Ready to get started? Call 781-396-2116 or Request a Quote

Insurance coverage cannot be added, deleted, or changed until confirmed in writing from our office. Coverage availability and eligibility vary by company and are subject to the terms and conditions of the final policy.