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Client Self-Service

 

Quickly access payments, claims, and common service requests. All requests are reviewed during normal business hours.

Important: Coverage changes, additions, or cancellations are not binding until confirmed in writing by our office.

Payments & Claims

Pay Your Bill

Make a secure payment directly with your insurance carrier.

File a Claim

Report a claim or find emergency claim contact information.

Pay an Agency Bill (Risman E-Pay)

Use this option only if your policy is agency billed or you are paying an agency fee to Risman Insurance Agencies. If your bill is from your insurance company, use the carrier payment option instead.

Risman Agency Bill Payment

For agency-billed policies or agency fees

Other Agency Bill Payment

For non-Risman agency ePay Policy payments

Policy & Service Requests

Request a Certificate of Insurance

For jobs, contracts, lenders, or condo associations.

Request a Policy Change

Update vehicles, drivers, addresses, or other policy details.

Request a Policy Review

Schedule a coverage review with your account executive.

Request a Quote

Explore new coverage options or request pricing information.

Request an Insurance Binder

For existing policies. Issued during normal business hours.

Massachusetts RMV & Auto Forms

Register / Transfer a Vehicle

Step-by-step guidance for registering or transferring a vehicle in Massachusetts.

Download RMV Forms

Access commonly used RMV forms, including RTA, family transfer, and gift forms.

Cancel License Plates

Cancel plates directly through the Massachusetts RMV.

Set Up Your Business with the RMV

Before registering a vehicle under a business name, your company must be properly set up with the Massachusetts RMV. Learn what documentation is required and how to complete the process.

📈 2026 Team Account Round Goal

Goal: 800 Total Account Rounds
Current: 48 / 800 (Personal Lines: 36 | Commercial Lines: 12)

Updated: February 2026

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🎯 2026 Team Account Round Goal