Westbrook Insurance Agency – Proudly Serving West Brookfield & Central Massachusetts

Same local team. Same personal service. Even more insurance options!

Westbrook Insurance Agency is now part of Risman Insurance Agencies! We’re staying right here at 130 East Main Street, West Brookfield, MA 01585, with the same familiar team and phone number you’ve always known.

Westbrook Insurance has been a trusted part of the West Brookfield community for many years, helping individuals, families, and businesses protect what matters most through personalized insurance guidance and dependable local service.

While we’re now part of a larger independent insurance agency, our commitment to personal attention, responsiveness, and long-term client relationships hasn’t changed.

Clients will continue working with the same trusted Westbrook Insurance team, including Bill, Matti, Sharon, and Sue. This transition allows our clients to benefit from expanded insurance carrier options, additional resources, enhanced technology, and the support of the broader Risman Insurance Agencies team.

Still Serving Clients From Our West Brookfield Office

Westbrook Insurance continues serving clients from our existing office at 130 East Main Street in West Brookfield, Massachusetts.

Whether you have questions about your existing policy, need a coverage review, or are looking for new insurance options, you can rely on the same experienced professionals who have supported you over the years.

Our location and phone number haven’t changed. You can continue visiting our office or calling us at 508-867-6894.

Welcome to Risman Insurance Agencies

At Risman Insurance Agencies, we believe insurance should feel personal.

Since 1925, we’ve helped Massachusetts families and businesses protect what matters most through customized insurance solutions, experienced local guidance, and long-term relationships built on trust.

Today, Risman Insurance Agencies serves clients throughout Massachusetts and in more than 20 states nationwide, including all of New England. We combine the personalized service and relationships of a local independent agency with the expanded resources, carrier access, and technology of a larger insurance organization.

By joining Risman Insurance Agencies, Westbrook Insurance clients continue receiving the same relationship-driven service they know, now with even greater access to insurance markets, service resources, and coverage solutions.

What This Means for Westbrook Insurance Clients

You’ll Continue Working with the Same Team

One of the most important parts of this transition is continuity. Bill, Matti, Sharon, and Sue are all staying with the agency and will continue assisting clients with policy service, insurance guidance, claims support, and coverage reviews.

You’ll continue receiving the same personalized attention from the people you already know, now with the additional resources and support of Risman Insurance Agencies behind them.

Expanded Insurance Carrier Options

As part of Risman Insurance Agencies, clients now have access to a broader network of insurance companies, expanded coverage solutions, and insurance guidance across personal, commercial, life, and employee benefits insurance.

Our agency is licensed in more than 20 states, including all of New England, allowing us to support clients with evolving insurance needs both locally and across state lines.

Local Service – Right Here in West Brookfield

Westbrook Insurance continues operating from our existing office:

Westbrook Insurance Agency
Part of Risman Insurance Agencies
130 East Main Street
West Brookfield, MA 01585
Phone: 508-867-6894

From this location, our team continues serving clients throughout West Brookfield, Brookfield, East Brookfield, North Brookfield, Warren, Spencer, Ware, Sturbridge, and surrounding Central Massachusetts communities.

Convenient Online Client Services

Clients can also access policy service options online through our Client Service Center, including:

Request Policy Changes
Report Claims
Make Payments
Request Certificates of Insurance
Contact Our Service Team

Visit Our Client Service Center

Insurance Solutions Available

Westbrook Insurance clients continue to have access to a wide range of insurance options through Risman Insurance Agencies, including:

Coverage availability, eligibility, and policy details vary by insurance company and individual circumstances. Please speak with our team for confirmation.

Why Clients Choose Risman Insurance Agencies

Independent Insurance Guidance

As an independent insurance agency, we work for our clients, not just one insurance company. We compare coverage options across multiple carriers to help clients find the right combination of protection, service, and value.

Deep Massachusetts Experience

From historic New England homes and rural properties to growing businesses and multi-generational families, our team understands the unique insurance needs of Massachusetts residents.

Responsive, Relationship-Driven Service

Insurance should never feel transactional. We focus on building long-term client relationships and being available when clients need guidance most.

Modern Technology + Small Agency Feel

We combine the convenience and resources of a larger insurance organization with the responsiveness, relationships, and personalized attention clients expect from a local independent agency.

Proudly Serving West Brookfield & Central Massachusetts

Westbrook Insurance has built its reputation by providing knowledgeable, relationship-driven insurance guidance to individuals, families, and businesses throughout West Brookfield and the surrounding communities.

Today, Westbrook Insurance clients continue receiving support from the same trusted local team while benefiting from the expanded resources and capabilities of Risman Insurance Agencies.

Whether you live in West Brookfield, Brookfield, East Brookfield, North Brookfield, Warren, Spencer, Ware, Sturbridge, or elsewhere in Massachusetts, our team is here to help protect what matters most.

Our Agency Recognitions

As part of Risman Insurance Agencies, Westbrook Insurance clients are served by an organization recognized for excellence in service and operations, including:

Five Star Agency Award of Distinction

Risman Insurance has earned the Five Star Agency Award of Distinction from the Massachusetts Association of Insurance Agents (MAIA). This designation requires a rigorous review every three years, including confidential interviews and operational evaluations, recognizing agencies that meet high standards for ethics and client service.

IIABA Best Practices Study

Risman Insurance participates in the IIABA Best Practices Study, a national program recognizing top-performing independent insurance agencies. Selected agencies undergo extensive financial and operational reviews and are recognized for leadership, performance, and operational excellence.

Risman Insurance is also a Trusted Choice® Independent Insurance Agency.

Frequently Asked Questions

Is Westbrook Insurance closing?

No! Westbrook Insurance has joined Risman Insurance Agencies and continues operating from its existing office in West Brookfield.

Will I still work with the same people?

Yes. Bill Mansfield, Matti Mathieson-Lavalee, Sharon Morin, and Sue Bard-Ouellet are all remaining with the agency and will continue supporting clients.

Is the West Brookfield office moving?

No. Our office remains at 130 East Main Street, West Brookfield, MA 01585.

Will my insurance policies change?

Your existing insurance policies are not automatically changing as a result of the acquisition. Policies remain subject to their current terms, conditions, and renewal provisions. Our team will contact you if any action is needed.

Do I need to contact anyone?

No immediate action is generally required. However, if you have questions about your policies or upcoming renewals, our team is happy to help.

Can I still call the same phone number?

Absolutely! You can continue reaching our West Brookfield office at 508-867-6894.

Will I have access to additional insurance companies?

Yes. As part of Risman Insurance Agencies, clients have access to an expanded network of insurance carriers and coverage solutions, subject to eligibility and availability.

Visit Our West Brookfield Office